Customised Solutions
Tailor insurance recommendations to your individual needs. Consider factors such as health conditions, family circumstances, and budget constraints when proposing insurance solutions.
Our Core Principles
At Tessa Alliance we believe you should operate based on core principles that prioritise the interests of your clients and maintain ethical standards.
Here are our core principles:
Client-Centric Focus
Prioritise your needs and interests. Understand healthcare requirements, financial constraints, and preferences to provide suitable and personalised insurance policies.
Ethical Conduct
Uphold high ethical standards in all interactions. Provide honest, accurate, and unbiased information to clients. Avoid conflicts of interest that could compromise the client's best interests.
Transparency:
Clearly communicate the terms and conditions of insurance policies. Disclose all relevant details, including coverage limits, exclusions, and costs.
Compliance with Regulations
Adhere to applicable laws and regulations governing health insurance intermediaries. Stay informed about our licensing requirements and legal obligations to ensure compliance and protect our clients.
Continuous Education
Invest in ongoing education to stay informed about changes in the healthcare industry, insurance regulations, and available products. Continuous learning enhances our ability to provide valuable and up-to-date information.
Prompt and Responsive Service
Provide prompt and responsive services. Address inquiries, concerns, and help with claims efficiently. Timely communication demonstrates our commitment to your satisfaction.
Advocacy for Clients
Act as your advocate when dealing with insurers. Assist in navigating the claims process and resolving any issues that may arise during the coverage period. Adhering to these core principles, Tessa Alliance can build trust, enhance our professional reputation, and contribute positively to the overall experience of individuals seeking advice on their health insurance coverage.